Lessons for NTSA and Kenya’s Transport Sector from the Super Metro Saga
Opinion by Risper Akinyi, Journalism and Digital Media student, KCA University. Photo Credits: The Star Kenya The suspension of Super Metro's operator license by the National Transport and Safety Authority (NTSA) on March 12, 2025, following the tragic death of Gilbert Thuo Kimani, sparked national debate on public transport safety and regulation. The incident, in which Kimani allegedly fell from a moving bus after a dispute with a conductor, led to NTSA halting Super Metro’s operations, citing the need for compliance with PSV regulations. However, following legal processes, the suspension has since been lifted, allowing the fleet to resume operations. This event has exposed deeper concerns within Kenya’s transport sector, including selective enforcement of regulations, commuter safety, and the need for long-term structural reforms. While NTSA’s intervention was aimed at ensuring accountability, questions remain about whether enforcement is applied fairly across all PSV operators ...